Email archiving - MessageGuard by LibraryLine.com

LibraryLine.com Network Management Services

MessageGuard Signup Information Form


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	Tag Your Mail!

Tag important E-mail with our color-coded tags. Click here to learn more.

Red Items are Required

Shipping Information

Name of Library:

Street Address:



City:

State/Country:

Zip:

Technical Contact (for access to Web-Based Controls)

Full Name:

Phone Number:

E-Mail Address:

Additional Technical Contacts

Full Name:

Phone Number:

E-Mail Address:

Full Name:

Phone Number:

E-Mail Address:

Technical Configuration Information

In order to configure our box to your network settings, we will need additional information from you. If you should require assistance, or if you have any questions please contact toll-free us at 877-225-0100 or via e-mail at info@libraryline.com.

IP Address:

Subnet Mask:

Public Default Gateway (Assigned by Your ISP). Note: This must be on the same network as the IP Address.

If your ISP has assigned you to use DHCP for your Outside IP Address, please write DHCP in the above boxes.



Mail Server Type:

Mail Server IP address:

Mail Server Host Name:

Hosted Mail Domains:

POP Username:

POP Password:

POP Server:

You must be using Exchange 2003 SP1 (or newer) or Exchange 2000 SP3 with the Aug 2004 Update Rollup (or newer). The updates for Exchange 2000 SP3 are at http://support.microsoft.com/kb/870540/ Your Exchange must run with Envelope Journaling. Standard journaling does not preserve full recipient information needed for MessageGuard archiving. You will need (for Exchange 2000 or 2003) the exejcfg.exe configuration tool to turn on Envelope journaling. You can find it at http://www.microsoft.com/downloads/details.aspx?FamilyId=E7F73F10-7933-40F3-B07E-EBF38DF3400D&displaylang=en Setup Instructions: Make an account in Active Directory called "messageguard". Make the password something secure and unique. Find the server mailbox store in System Manager (Administrative Groups -> Group -> Servers -> Server Name -> Storage Group). Right click the Mailbox Store and go to Properties. Check the box for "Archive all messages sent or received by mailboxes on this store". Click on the Browse button and find the messageguard account that was just created. On a domain controller, run the exejcfg.exe at a command prompt with the -e option to enable envelope journaling: `exejcfg.exe -e` Make sure POP3 is enabled for the server (Administrative Groups -> Group -> Servers -> Server Name -> Protocols -> POP3 -> Default POP3 Virtual Server). This may be off in the Services applet in the Control Panel too - check to make sure it's not disabled there. If it is, set it to Automatic. If you want, you can restrict access to the POP3 service on the Access tab to just the MessageGuard appliance's IP address.

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