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How a Technician Uses TroubleTrakker

A Technician is a person who uses TroubleTrakker primarily to:

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Learn about tech problems assigned to be worked on.

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File a work report after working on a problem.

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Send a memo to other persons in the Library.

 
The TTAdmins may also have tech problems that need to be fixed so they also have all the functions of librarians:

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File a tech problem report.

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Check on the status of problems reported previously but still not fixed.

 
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