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A Technician is a person who uses TroubleTrakker primarily to:
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Learn about tech problems assigned to be worked on. |
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File a work report after working on a problem. |
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Send a memo to other persons in the Library. |
The TTAdmins may also have tech problems that need to be fixed so they also have
all the functions of librarians:
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File a tech problem report. |
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Check on the status of problems reported previously but still not fixed. |
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