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Press Releases


K12USA.com Launches Knowledge Base, a Searchable Web Portal for Up-to-the-Minute Help and Support
Aug 25, 2016
Famous For Its Extraordinary Tech Support and Immediate Access to Live Humans, K12USA Now Gives Customers a Fast and Easy New Way to Get Answers to Their Burning Questions

Click here to read the press release.



K12USA.com Enhances Its Customer Service, Bucking Tech-Industry Norms
Aug 10, 2016
With a Reputation For Dismal Tech Support, the IT Industry is Fraught With Frustrated Customers, Punching Through Phone Trees and Floundering on Hold. K12USA Flips That Notion on Its Head.

Click here to read the press release.



When Power or Other Events Cripple Equipment, K12USA Makes It a Snap for K-12 Schools to Recover
Aug 09, 2016
With Preconfigured Spare Appliances For Internet Filters, Wireless-Networking-Management Tools, and Spam Filters, IT Staff Can Resume Work Almost Immediately

Click here to read the press release.



K12USA.com Clients Get Their Just Reward With New Referral Program
Aug 03, 2016
Customers Can Score Unlimited $100 Amazon Gift Cards When They Successfully Refer Their Colleagues and Friends

Click here to read the press release.



SecureSchool Internet Filter Expands Its Family of Add-On Options
Aug 02, 2016
K-12 Schools Can Customize Their Content Filters With Up to Nine Add-Ons; Pay Only For the Features They Need

Click here to read the press release.



K12USA.com Introduces SSL Intercept, Helping K-12 Schools Resolve a Major Content-Filtering Issue
Jul 19, 2016
Integrates with SecureSchool internet filter and firewall to dynamically filter HTTPS traffic in real time.

Click here to read the press release.



K12USA.com Unveils This Year's Summer Special: Free One-Year Product Trial
Jul 18, 2016
K-12 Schools Are Invited to Try Two Fully Featured Help-Desk Tools for $0.00

Click here to read the press release.




Articles


Our CEO James Punderson IV wrote a monthly column for "Inside Education," a magazine for K-12 administrators. Below are links to his latest articles.
What to do When the Wiring Crew Goes Home
Now that your school district is wired, how do you keep traffic flowing? Many districts are turning to application service providers to avoid some of the complexities and expenses of maintaining networks.
Click here to read the article.
Chasing After Fixed Assets That Are Not Fixed
Taking inventory of your school district's assets and implementing a comprehensive tracking system will result in better planning, effective budgeting and greater efficiency.
Click here to read the article.
School Daze
Yes Virginia, there is an e-rate scandal.
Click here to read the article.
AAA-AA Technology Strategy
Before purchasing anything, the question to be answered is "Why?" If you cannot answer that, nothing else on the list matters.
Click here to read the article.
School Daze
There's Bears in Them Thar Woods.
Click here to read the article.
Tiptoeing Through the E-Rate Minefield
Click here to read the article.

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